1
Sign In and Open “More”
Sign in to your MICASA account. From the main application screen, tap More in the bottom navigation menu.
MICASA Mobile Application
Delete Your MICASA Account
Use this page to request permanent deletion of your MICASA account and the personal data associated with it.
Important:
Account deletion is permanent and cannot be undone. After deletion,
you will no longer be able to sign in or access your account.
Request Account Deletion Online
You can request deletion even if you have uninstalled the application or cannot access your MICASA account.
Send the request from the email address registered with your account and include your full name and registered phone number.
Send Account Deletion Request
Email:
sales@micasameubles.com
Identity Verification
MICASA may contact you to verify that you are the owner of the account before completing the deletion request.
Processing Time
Verified account deletion requests are normally completed within 30 days. You will receive confirmation when the process is complete.
In-App Deletion
Delete Your Account Inside the App
You can also delete your account directly from the MICASA mobile application by following these steps.
2
Open Your Profile
Tap your name and profile card at the top of the page. You may also select Profile from the Account & Activity section.
3
Open the Account Options
On the Profile page, tap the three-dot menu located in the upper-right corner.
4
Confirm Account Deletion
Select Delete Account. When the confirmation window appears, tap the red Delete button to permanently submit your deletion request.
Data Retention and Deletion
What Happens to Your Data?
Deleting your account also deletes the personal data associated with your MICASA account, except where limited retention is legally or operationally required.
Data That Will Be Deleted
- Your MICASA user account and profile.
- Your name, email address and phone number.
- Your saved delivery addresses.
- Your account preferences and saved application settings.
- Your authentication and login information.
- Other personal data directly associated with your account, unless retention is required for a legitimate reason described below.
Data That May Be Retained
- Completed order, invoice, payment and transaction records may be retained where required for accounting, tax, legal or regulatory obligations.
- Limited information may be retained where necessary for security, fraud prevention, dispute resolution or enforcement of legal rights.
- Retained information will be restricted to the minimum data necessary for the relevant purpose.
- Retained information will not be used for advertising or marketing after account deletion.
- Such information will be deleted or anonymized after the applicable legal or operational retention period ends.
Ready to Submit Your Request?
Send your request from the email address registered with your MICASA account so that we can verify and process it.
Request Permanent Account Deletion
